![]() ![]() Items returned as faulty after 6 months from date of purchase will be subject to a fee if a repair is possible, unless a manufacturer guarantee offers extended cover.If the fault is found to be of customer damage, refund, free repair or credit note will not be offered. Items returned as faulty after 30 days and up to 6 months from date of purchase will be sent for assessment as to ascertain the nature of the fault.Unless faulty, if an item has been especially ordered in for you, that is, if we do not keep stock of the required item (one example of which but is not confined to, a particular ring size being ordered in) in such cases we are unable to accept return if they are unwanted.Damage to items caused by misuse neglect or accident by the customer, will not be entitled to refund, free repair or credit note.In the absence of a purchase receipt or gift receipt we can only offer exchange or credit to the current selling value of the item. Please also enclose an original receipt or gift receipt. When returning items we ask all original boxes/packaging/guarantees/certificates are returned. ![]()
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